NovaField Studio / Pocket Scope
Pocket Scope Help
Need help? Email pocketscope@novafieldstudio.com.
Common questions
- How do I connect a bank? Open Pocket Scope and tap to connect a bank. You sign in on a secure screen from Plaid. Pocket Scope never sees your bank password.
- A bank stopped updating. Open the Accounts tab and check the bank's status line. If it says the connection needs attention, tap Fix connection and sign in to your bank again.
- How do I disconnect a bank? Settings, then Bank Connections, then Disconnect. That bank's accounts and transactions are deleted from our servers right away.
- How do I cancel my Pocket Scope subscription? Apple handles all billing. On your iPhone, open Settings, tap your name, then Subscriptions, then Pocket Scope.
- How do I delete my account and data? Settings, then Account, then Delete Account. This disconnects all of your banks and deletes your data from our servers. It does not cancel an App Store subscription; cancel that as shown above.
- How do I export my data? Settings, then Data, to export your transactions, budgets, and bills as CSV files.
- How do I turn alerts on or off? Settings, then Reminders & Alerts.
- How do I clear sign-ins from cancel pages? Settings, then Privacy & Security, then Clear Website Sign-Ins.
Privacy
Read how we handle your information in our Privacy Policy.
Pocket Scope is published by NovaField Studio LLC, Denver, Colorado.